Merchants

General Questions

• What are epay vouchers?
• What are the benefits of joining epay vouchers?
• What type of store do I need to have to participate?
• What support do you provide to partner stores?
• How can I opt out of the service?
• Are epay vouchers more cost-effective than other voucher solutions?

Payments & Transactions

• Do I need a POS terminal to accept epay vouchers?
• How is a transaction processed through a POS?
• How is a transaction processed through eCommerce?
• Where will I see all my epay vouchers transactions?
• How quickly will transactions appear in my account?
• What happens if a customer has insufficient balance in the epay vouchers app?

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Getting Started

• How do I start partnership with epay vouchers?
• Do I need to have a contract with Euronet Merchant Services (EMS)?
• What is the cost for me?
• How do I get information about my settlements?
• Can I accept epay vouchers through my e-shop as well?
• I have an Epay POS terminal. What do I need to do to activate epay vouchers payments?